Terms & Conditions

Last updated: February 1, 2026

Welcome to Charlett. These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

1. General Information

Charlett is a premium eyewear brand based in Saint-Cloud, Paris, France. These Terms constitute a legally binding agreement between you and Charlett regarding your use of our website and services.

2. Use of Website

By using our website, you agree to:

• Use the website only for lawful purposes
• Not engage in any activity that could damage, disable, or impair the website
• Not attempt to gain unauthorized access to any part of the website
• Provide accurate and complete information when creating an account or placing an order
• Keep your account credentials confidential

3. Products and Orders

Product Information

We make every effort to display our products accurately on our website. However, we cannot guarantee that your device's display will accurately reflect the actual colors of our products. Minor variations in color, size, and design may occur.

Pricing

All prices are displayed in Euros (€) and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice. The price charged will be the price displayed at the time of your order.

Order Acceptance

Your order constitutes an offer to purchase our products. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

4. Payment

We accept various payment methods as displayed at checkout. All payments are processed securely through our payment providers. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge the full amount of your order.

5. Shipping and Delivery

We ship to locations as specified on our website. Delivery times are estimates and may vary depending on your location and other factors. We are not responsible for delays caused by customs, weather, or other circumstances beyond our control.

• Orders are typically processed within 1-3 business days
• Standard shipping within France: 3-5 business days
• European Union shipping: 5-10 business days
• International shipping: 10-20 business days

6. Returns and Refunds

Return Policy

You may return unused products in their original packaging within 14 days of delivery for a full refund. To initiate a return, please contact us at info@texas-hub.com.

Conditions for Returns

• Products must be unused and in their original condition
• Products must be in their original packaging with all tags attached
• Proof of purchase is required
• Return shipping costs are the responsibility of the customer unless the product is defective

Refund Processing

Once we receive and inspect your return, we will process your refund within 14 days. Refunds will be issued to the original payment method.

7. Warranty

All Charlett eyewear comes with a 2-year warranty against manufacturing defects. This warranty does not cover:

• Normal wear and tear
• Damage caused by misuse, accidents, or neglect
• Unauthorized repairs or modifications
• Scratches on lenses

8. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Charlett and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law, Charlett shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the product giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Charlett and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms or your use of our website.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of France. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Paris, France.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website after any changes constitutes your acceptance of the modified Terms.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14. Contact Information

If you have any questions about these Terms, please contact us:

Charlett
Email: info@texas-hub.com
Saint-Cloud, Paris, France