Privacy Policy
Last updated: February 1, 2026
Charlett ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number, mailing address)
- Payment information (processed securely through our payment providers)
- Account credentials if you create an account
- Communication preferences
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our website
- Referring website addresses
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send you order confirmations and updates
- Respond to your inquiries and provide customer support
- Send promotional communications (with your consent)
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and enhance security
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:
- Contract: Processing necessary to fulfill our contract with you (e.g., processing orders)
- Consent: Where you have given us explicit consent (e.g., marketing emails)
- Legitimate Interests: For our legitimate business interests, provided they do not override your rights
- Legal Obligation: Where processing is required by law
4. Your Rights Under GDPR
If you are a resident of the EEA, you have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data ("right to be forgotten")
- Right to Restrict Processing: Request limitation of how we use your data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests or for direct marketing
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
Submit a GDPR Request
To exercise any of your rights, please complete the form below. We will respond to your request within 30 days.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining retention periods, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Services
We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
8. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings. For more information, please see our cookie settings on the website.
10. Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Charlett
Email: info@texas-hub.com
Saint-Cloud, Paris, France